User research: persona artifacts

Taking an idea from conception to live product, through wireframing, paper prototyping, UI design and out to production


User Experience Research, user validation and ux testing

Service Design / Customer Experience mapping

Customer communcations, methodology formulation, UX strategy & stakeholder communications

Information Architecture: types of wireframes, content IA, interaction design guidelines

Accessibility: corporate evangelist, consulting & testing

RITE UX Testing & Prototyping Cycles

New, inclusive approaches to nurturing user empathy in the team
with new techniques blending personas, lean & agile


International Conference Speaker

Mentoring & Lecturing in UX
Imperial College London & with the UXPA
