Coaching Empathy: User Research

Research Artefacts
How I work: an ethical research statement
How I work: an ethical research statement
Summarising a few of my research approaches
Summarising a few of my research approaches
A detailed display measuring of Unruly's product design and UX efforts - presented on 50inch screens
A detailed display measuring of Unruly's product design and UX efforts - presented on 50inch screens
Awareness campaign for research and user centricity
Awareness campaign for research and user centricity
I ran Guerrilla Testing of products in development using Rapid Iterative Test and Evaluation in relevant real-life environments - rebuilding, adding and removing design features as new test results informed the usability and viability of designs using highly authentic mobile prototypes which proved pivotal in changes of direction for 5 products saved months of dev time
I ran Guerrilla Testing of products in development using Rapid Iterative Test and Evaluation in relevant real-life environments - rebuilding, adding and removing design features as new test results informed the usability and viability of designs using highly authentic mobile prototypes which proved pivotal in changes of direction for 5 products saved months of dev time
Highly visible and collaborative and coaching tools and documents that I created to support the entire product and tech teams practice to understanding of users
Highly visible and collaborative and coaching tools and documents that I created to support the entire product and tech teams practice to understanding of users
Research reporting: I created highly visible and org-culture relevant method of communicating the results of research, user testing and qualitative data to increase approachability and engagement in the value of research and related practices
Research reporting: I created highly visible and org-culture relevant method of communicating the results of research, user testing and qualitative data to increase approachability and engagement in the value of research and related practices
A public research programme document demonstrating activities with transparency inspiring engagement in research by stakeholders
A public research programme document demonstrating activities with transparency inspiring engagement in research by stakeholders
I created simplified user interview template to help Product and Tech team members engage and collaborate in structured and hygienic research
I created simplified user interview template to help Product and Tech team members engage and collaborate in structured and hygienic research
I created a simplified test plan document to help Product and Tech team members engage and collaborate in structured and hygienic research and testing
I created a simplified test plan document to help Product and Tech team members engage and collaborate in structured and hygienic research and testing
Presentation excert: highlighting the grounding of techniques I'm facilitating to inspire confidence and engagement in customer insights
Presentation excert: highlighting the grounding of techniques I'm facilitating to inspire confidence and engagement in customer insights
Presentation excert: highlighting the grounding of techniques I'm facilitating to inspire confidence and engagement in customer insights
Presentation excert: highlighting the grounding of techniques I'm facilitating to inspire confidence and engagement in customer insights
Recording the whole unruly team's level of Exposure Hours where Time is directly correlative to user empathy
Recording the whole unruly team's level of Exposure Hours where Time is directly correlative to user empathy
Recording the whole unruly team's level of Exposure Hours where Time is directly correlative to user empathy
Recording the whole unruly team's level of Exposure Hours where Time is directly correlative to user empathy
Using UserTesting.com, Optimal Workshop, Generative AI and other SaaS tools to accelerate the pace of research and testing cycles
Using UserTesting.com, Optimal Workshop, Generative AI and other SaaS tools to accelerate the pace of research and testing cycles
I got really great results from very low-impact intercept survey tools
I got really great results from very low-impact intercept survey tools
Documents Created Whilst Growing a Research Function  

You may also like

Back to Top