My Customers & Projects

Prime Video logo
Prime Video logo
booster conference logo
booster conference logo
Boots logo
Boots logo
British airways logo
British airways logo
BT logo
BT logo
Deptment of work and pensions logo
Deptment of work and pensions logo
Deutsche Bank logo
Deutsche Bank logo
Edmonton International Airport logo
Edmonton International Airport logo
GlaxoSmithKlein logo
GlaxoSmithKlein logo
 Konami logo
Konami logo
Legal and General logo
Legal and General logo
Imperial College london logo
Imperial College london logo
Marks and Spencer logo
Marks and Spencer logo
Mars logo
Mars logo
The National Lottery logo
The National Lottery logo
News logo
News logo
postnord logo
postnord logo
Singapore airlines logo
Singapore airlines logo
Tesco logo
Tesco logo
Toyota logo
Toyota logo
Unilever logo
Unilever logo
Unruly logo
Unruly logo
Wiley logo
Wiley logo
New case studies coming online all the time. Some cases are only available in-person for confidentiality reasons.

Customer Projects - various public & confidential case studies

Boots - Design Thinking Exploration for Patient Medication 
British Airways & Amadeus - Lead, Design Strategy, Advisory & Coaching for Booking System Development
Department of Work & Pensions - Exploring Job Centre of the Future via Research, Service design & AI 
Edmonton International Airport (Canada) - Ecosystem Thinking Exploration & Mapping
      - Leading Lab of The Future Exploration (Germany, USA, Canada)

      - Leading a Transformation Pilot Programme using Design Coaching (UK, Belgium, Poland, USA)

      - Solving Clinical Study's Global Programme challenges with Design Thinking (UK, India, USA)

Konami Entertainment(EMEA) - Web & multimedia Manager, Designer, FE Developer & Copywriter for EMEA operations; Game testing and design advisory on the first Playstation2 online game hardware.  
Marks & Spencer - User Research & Journey Mapping for Opportunities 
National Lottery / Camelot - Leading Inclusive Design & Accessibility for Camelot B2C Site with Lottery Tickets, Interactive Games 
Toyota Lexus (Intelimatics, Australia) - UX & Product Design Coaching of Innovation and Design team and Advisory for In-Car Systems Design 

Speaking, Coaching & Teaching

Imperial College London
Design & Rapid User Research & Prototyping, Guest Lecturer & Course Curriculum 
(co-presented course with the Royal College of Art)

User Experience Professionals Association (UXPA)
Mentor Programme


Booster, Norway '15, '16, '18
Workshops and Talks on AI Ethics, Design & User Research 

Agile on the Beach '13, '16, '17, '21
Workshops and Talks on Design, User Research, Cross-Functional Projects

Agile14 Florida
UX Design Pitfalls made memorable through the Lens of Zombie Movies

GSK
Ethics of AI Talk & Workshop
GTSO, Marais, Paris
Talk: Design is the Product's DNA
Lloyds Bank
Various talks on Inclusive Design, WCAG 2, 3, EAA and the FCA Consumer Duty
Lean Start-up and Agile London Meet-Up talks, 2013 - Now
Talks: Design, User Research, Cross-Functional Projects
Legal & General
Design Thinking Training Course Materials & Execution
TCS
Various talks on Inclusive Design, WCAG 2.1, WCAG 2.2, WCAG 3.0, the EAA and the FCA Consumer Duty
Tesco.com
Training Course Materials & Execution - Engineering UX using XHTML, CSS, JavaScript and WCAG Level Accessibility
XP Vienna
Conference Stream Lead on Product Topic, Talk on LeanUX & Design Agility

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