A selection of artifacts representing Strategic UX activities
An Ishikawa diagram simply outlining one company's UX strategy, relating the tangible threads & activities that contribute towards making that strategy a reality
Textual explanation of one company's UX strategy, setting out the tangible activities that contribute, or are needed to move the team towards making that strategy a reality
Various documents that communicate UX activities and UX issues to various members of a company's Executive Team stakeholders
High level designs for a product that sets out the far future of a product to work through and help explain the future vision of the product experience to the Founders, CTO & Executive Team
Self directed Service Design activity and artifacts to help identify and refine the entire customer's experience - where the main artifact is socialised to gather engagement and solutions to distinct plunges in customer experience and customer satisfaction
International thought leadership to product teams globally:
Speaking at conferences to share ideas, successes in methodology and techniques and engage attendees at workshops in real world UX.
Speaking at conferences to share ideas, successes in methodology and techniques and engage attendees at workshops in real world UX.
Mentoring and coaching: lecturer at The imperial College and a UXPA UK Mentor
